Crystal Palace Hotel Bucharest

Complimentary room upgrade, clean and cozy with comfortable bed and fluffy pillows. Good internet connection. Very friendly staff, attentive and welcoming. Conveniently close to a large mall for shopping. Good breakfast to start the day. Looking forward to returning.

Excellent room, comfy bed & pillows. Close to M2 station, tram & bus stops. Staff always helpful & accommodating. Great breakfast options. Conveniently located near a mall. 👍

The hotel is conveniently located close to a big mall, making shopping and dining options easily accessible. It is also easy to get downtown by taxi, allowing for exploration of the city's attractions. Situated on the Pipera skyline, guests can enjoy beautiful views from their rooms. Additionally, the hotel is close to the biggest park in the area, perfect for outdoor activities. The rooms are spacious and comfortable, providing a cozy atmosphere for a good night's sleep.

The bathroom in some rooms may not be well ventilated, which can be a minor inconvenience.

Great staff, exceptional service, spacious rooms, high-quality bed linen, delicious breakfast and room service food. Excellent location near the airport and a beautiful park. Complimentary upgrade to a Junior Suite with a bottle of wine. The perfect, comfortable and luxurious hotel in the heart of the city.

Felt at home instantly, no complaints.

During my recent stay at Crystal Palace, I was pleasantly surprised by the warm welcome and thoughtful gestures from the staff. They went above and beyond to make me feel special, even providing a complimentary fruit bowl and a handwritten note from the manager. The attention to detail truly made a difference in my overall experience.

Although there were a couple of drawbacks, such as slightly loud air conditioning and windows that didn't isolate noise very well, they were not significant enough to overshadow the positive aspects of my stay.

I had a wonderful stay at the hotel. The staff was friendly and helpful, always ready to assist me. The location was convenient, just a short walk to the metro station which provided easy access to the city center. The hotel facilities were great, with a large car parking area and luggage storage even after checking out. Additionally, the cleanliness of the room was top-notch, and the breakfast provided was delicious.

Efforts to meet customers' needs. Great check-in experience. Clean and warm atmosphere. Lovely staff. Upgrade and amenities. Personalized welcome note. Fabulous bed. Easy access and parking

Everything great

We had a fantastic stay at this luxurious hotel. Located in a residential area near the business district we were working in, the location was perfect for us. The service here was exceptional, with the staff providing personal service and going above and beyond to make us feel welcome. The room amenities were top-notch, including a comfortable sitting area and a terrace with garden furniture. The in-room safe ensured our belongings were secure, and the mini-bar was well-stocked. The hotel also offered a variety of dining options, with a restaurant, bar/lounge area, and even in-room breakfast available. We were also impressed with the on-site spa & wellness center, which had relaxing features such as a sauna and steam room. The free Wi-Fi was a bonus, allowing us to stay connected throughout our stay.

We highly recommend this place to anyone looking for a luxurious and comfortable stay in a great location. With its top-notch service and excellent amenities, it exceeded our expectations.

During our recent stay at the hotel, we were pleasantly surprised by the warm welcome and attentiveness of the staff. Upon arrival, we were greeted with a complimentary fruit bowl and a handwritten note, which added a personal touch to our stay.

The hotel's location, although not central, was convenient for us as it was close to the office we were visiting and the Promenada shopping center. It was also near a subway station, making it easy to explore the city.

Upgrade to Junior Suite, professional staff, good food, stylish lobby, new bathroom.

Nothing, all excellent.

Recently refurbished with new bathrooms and furniture. Clean and spacious room. Friendly and helpful staff. Great breakfast. Convenient location.

TV screen size a bit small. Unreliable wifi.

The staff at the hotel were extremely friendly and accommodating. the breakfast at the hotel was delicious and had a good variety of options. the hotel was conveniently located, with easy access to both the airport and the city.

The curtains in the room were a bit worn and dusty, giving the room a stuffy feeling. There was only 1 shower gel provided in the bathroom, which was not enough for multiple showers during my stay.

The staff were incredibly friendly and helpful, making us feel right at home. The room was spacious and clean, with all the amenities we needed including a comfortable sitting area and terrace. The breakfast was fantastic, with a wide selection of delicious items to choose from. We also appreciated the hotel's excellent location, in a nice residential area with easy access to the business district. All in all, we highly recommend this place to others.

The hotel is conveniently located near a metro station, making it easy to get downtown. It is also close to a nice mall where you can shop and dine. the staff is friendly and the rooms are clean, with comfortable beds. The breakfast offers a variety of options to start your day.

Some rooms may require maintenance, such as swollen bathroom doors, which can be inconvenient for guests.